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Health and Safety

COVID-19 coronavirus: information for our customers

Ocean Media Group’s commitment to your safety and peace of mind

Ocean Media Group has been a trusted partner to the flooring sector for several years and we continue to be a responsible media organisation for our community throughout these unprecedented times. Please be assured that our number one priority is to protect the wellbeing of all our stakeholders, visitors, exhibitors, and staff members.


The Flooring Show will return to the Harrogate Convention Centre this year on 19-21 September 2021.


The Prime Minister’s announcement of a roadmap to fully easing restrictions by 21 June alongside the steps the Harrogate Convention Centre has taken as a venue and the positive Government vaccination campaign, means we are confident that The Flooring Show 2021 will be an enjoyable and safe experience for all.


Entry requirements for The Flooring Show 2021

Attendance to The Flooring Show 2021 is reliant on all exhibitors/attendees having met one of the following criteria upon entrance:

  1. A negative Lateral Flow Test result, which can be taken at home or at a recognised centre free of charge, within 48 hours of the event
  2. Have had two doses of the COVID-19 vaccine at least 14 days before attending
  3. Have had a positive PCR test within the past six months and you have reached the end of your self-isolation period

Resident in England
You can show your status easily via the NHS COVID Pass on the NHS App. For more information on how to do this, please click here.


If you don’t have access to a smartphone or computer, then you can call 119 to request a letter to demonstrate your vaccination status or online here. Please note that the letter can take up to 5 working days to reach you. This letter will be sent to the address registered with your GP.


The NHS App
Downloading the NHS App can take up to 24hrs to validate, so make sure you do it early!


From outside England:

  • Scotland - obtain your full vaccination status here.
  • Wales - obtain your full vaccination status here.
  • Northern Ireland - Ticket holders from Northern Ireland will be required to provide evidence of a negative NHS Lateral Flow Test, by reporting the result here and presenting your NHS email or text notification at the entrance.
  • EU or outside the EU - All government regulations regarding travel and entry into the UK remain. As part of entry into the UK a PCR rest is required and proof of this will be sufficient. Additionally, CDC card, US state-level digital certification (you will need to show proof of USA residency, such as your USA passport or Green Card) or the EU digital Covid certificate (EU DCC) or paper equivalent will also be accepted.

Not able to access the NHS COVID Pass?
If you cannot access your NHS COVID Pass or if you do not receive a vaccination status letter in time you will need to provide evidence of a negative NHS Lateral Flow Test, by reporting the result here and presenting your NHS email or text notification at the entrance.


How to upload your lateral flow
If you are demonstrating your COVID-19 Status using an NHS Lateral Flow Test this should be taken prior to travel on the day of arrival at The Flooring Show. You can order NHS Lateral Flow Tests here or pick them up from any pharmacy or test site.


Once you have taken your test, you will need to report your result on the NHS website here .You will receive a text or email notification confirming your negative test result, to present on entry.


A positive result from an NHS Lateral Flow Test means it’s likely you had coronavirus when the test was done. You and anyone you live with must not attend The Flooring Show and self-isolate immediately. You are then advised to get a PCR test to confirm your result as soon as possible.


If you are using an NHS Lateral Flow Test to demonstrate your COVID Status, this will remain valid for 48 hours from the time you took the test. You will then need to re-test on the expiry of the initial 48 hour period.


In addition to the requirements above, we welcome mask-wearing throughout the event and are strongly recommending all those that are not exempt wear masks in busy areas of the show.


The venue are working in line with the government’s All Secure Standard for delivering events during this time, we have implemented a range of safety enhancements at the venue:

  • Hand sanitiser stations located around the venue
  • Increased cleaning and sanitising of spaces and touchpoints
  • A cashless and contactless venue, where possible
  • Clear signage on venue safety measures, reminding everyone of the importance of hygiene
  • Onsite event safety team for medical support
  • Venue stewards on hand to provide information and assistance

Please contact a member of the team for more detail on the proposals.


Thank you for your support for The Flooring Show 2021 and we look forward to welcoming you back to Harrogate in September.


The team are all available with any queries you may have and can be contacted as follows:


Operations: Gill Geens +44 (0)203 292 0666

Sales: Suzy Makin +44 (0)7585 976180
Content & Marketing: Mike Hulse +44 (0)207 772 8320

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© The Flooring Show. Ocean Media Group, Suite 6.04, Exchange Tower, 6th Floor 1 Harbour Exchange Square, London, E14 9GE Tel: 020 77728300